Terms and Conditions

All sales made by Chrisie’s Cakes are subject to the following terms and conditions. Nothing contained within these terms and conditions affects your statutory rights as a consumer.

Payment Policy

A 50% non refundable deposit is required to reserve your order. The remainder is due 2 weeks prior to the event. An invoice will be sent out to you.

Your order is not confirmed until we receive your 50% non refundable deposit.

Payments can be made by cash, check or standing order (bank transfer).

Cancellation

Should you choose to cancel your order one month before your event, we reserve the right to retain the 50% deposit. If it is cancelled 15 days before the due date we retain 100% of the price.

If your event is postponed, it is your responsibility to let us know as soon as possible and we will try to accommodate your request, however please be aware that the date change may conflict with other bookings and therefore a date change may not be possible. Should this be the case and ultimately lead to a cancellation.

It is your responsibility to advise the us of any alterations to the original order.  We reserves the right to increase a quoted fee in the event that the Customer requests a variation to the work agreed.  Whilst every effort will be made to assist Customers, please note that late changes cannot always be guaranteed.

Delivery